Frequently Asked Questions

We are open Monday through Friday from 8 a.m. to 5 p.m. Please call for after hours appointment availability.
None. We work directly for our patients. As a result, we do not contract with insurance companies. This means access to quality healthcare at lower prices known to patients and due at the end of each visit. We accept CREDIT, DEBIT or CASH. Check out our list of services or visit our office at 1703 John B White Blvd, Unit A.

No second or third bill will show up later in the mail. If needed, we will provide you an itemized bill that you can send to your insurance company for out of network reimbursement.

We believe everyone should have insurance. If you cannot afford coverage, we may be the doctors for you. Since we do not contract with insurance companies, we can charge 50-70% less than other medical clinics.
It depends. If you are lucky enough to have a $20 co-pay and are satisfied with your medical visits, we may not be the doctors office for you.

But consider: How much is coming out of your paycheck from your employer to give you insurance "coverage"? How much do you end up paying weeks later with 2nd or 3rd bills? Palmetto Proactive Healthcare is an option that offers quality healthcare at lower costs and 100% upfront pricing.

We feel that Palmetto Proactive Healthcare is an attractive alternative that offers quality healthcare at lower costs and 100% upfront pricing.

We believe everyone should have insurance. A HSA is a great way to have catastrophic coverage as well as provide a tax-free health savings.

For more info, see links below:

Clark Howard
Dave Ramsey
U.S. Department of the Treasury

Please visit us. At Palmetto Proactive Healthcare, we know that if we work hard to control these chronic medical problems, we can provide you with a comfortable, healthy life. If you are worried about the costs, please come anyway and talk to one of the doctors. You may be pleasantly surprised.
It is a long and complicated story using insurance industry words like charges, CPT codes, reimbursement, etc.

If you are not interested in all of the complexities, just know that we can set fair prices for everyone by not contracting with insurance companies. We basically remove the middle man and keep costs and communications between the doctor and the patient, as it should be.

Once again, we believe that everyone should have catastrophic coverage.

Yes. We have the same capabilities as most primary care offices and urgent care facilities.
Yes. We would be happy to schedule your visit. In fact, when managing chronic diseases like high blood pressure and diabetes we need to see you on a regular basis.

Yes. We reserve time to care for those unexpected accidents and illnesses. We like to call it "active scheduling". If you don't like waiting rooms, give us a call at 864-641-7229 and we will give you a time to come in.

Yes. We see patients of all ages over 12 months but do not perform routine required immunizations for patients under 5 years of age.

We believe in immunizations, but at this time, storage and administration is a costly process. The local Health Department has streamlined this process. We encourage patients to visit them for routine vaccines. South Carolina Department of Health and Environmental Control website

Refills of medications are handled during normal business hours. Please allow 2-3 business days for these requests to be processed.

If you are taking long-term medications for blood pressure, diabetes, cholesterol or more, an examination may be needed to verify that your medications are working and there are no unusual side effects.

Yes. We are happy to offer employer and sports physicals and fill out the appropriate forms as required.
If the need arises for a referral to a specialist, we will be happy to arrange that referral.

As your doctor at Palmetto Proactive Healthcare, we will be your advocate and work with the specialist's office regarding your care.

At Palmetto Proactive Healthcare, our goal is to keep you out of the hospital.

If your care requires hospitalization, we have made arrangements with area hospitals to provide your inpatient care. We will be in direct communication with them before, during, and after your hospitalization and will be able to continue your outpatient care upon release.

Although our training included managing patients in the hospital, our focus is out-patient clinical medicine. Your care in the hospital will be handled by board-certified specialists in hospital medicine.

Yes. We perform most skin procedures such as biopsies, laceration repairs, abscess drainage, ingrown toenail removal and much more. If the condition requires more care than can be provided at our office, we will refer you appropriately to a dermatologist or plastic surgeon.
No. Chronic pain is a very common and understandably frustrating medical problem. It is best treated by specialists who are trained specifically in this area of medicine. We do not treat chronic pain but are more than happy to help arrange a referral to a pain management specialist.

We do manage acute injuries, aches and pains.

We do not have controlled pain medicines in the clinic and prescribe all medications electronically.

SPARTANBURG LOCATION

1703 John B White Sr Blvd
Spartanburg, SC 29301

864.641.7229

GREENVILLE LOCATION

1120 N. Pleasantburg Dr. Ste. 301
Greenville SC 29607

864.252.4808

NOW OPEN

COLUMBIA LOCATION

126 S. Assembly St.
Columbia, SC 29201

803.393.3325